Find a plan that fits, starting at $0

Simple pricing structure with no upfront commitment or implementation costs. Flexibility built for organizations of any industry, use case, and size.

Starter

Get started quickly with out-of-the-box KYC and identity verification

What you get:

  • 500 free government ID and selfie verifications per month
  • Dashboard to view and manage your verifications
  • Integrate in an afternoon with our full integration suite, including no-code hosted flows
  • Hosting on secure, enterprise-grade SOC 2 Type 2 infrastructure

Growth

Scale your identity operations with Persona’s fully configurable platform

All of starter, plus:

  • Full suite of verification checks and fraud tools
  • Access to Watchlists, Sanctions, Adverse Media reports, and more
  • No-code automation to streamline fraud and compliance operations
  • Advanced security configuration (redaction, permissions, SAML/SSO)

Enterprise

Fully tailored solutions for all of your identity needs

all of growth, plus:

  • Partner with us to build fully bespoke identity programs for KYC/AML, fraud, trust and safety, and more
  • Custom multi-organization partitioning and support
  • Early access to new products and services
  • Get more with custom pricing structures

Trusted by startups and the world’s largest companies

Postmates
Square
Udemy
BlockFi
Gusto
Sonder
Alto
Branch
Coursera
Hipcamp
Neighbor
Petal
Remote
Rippling

Plan comparison

Enterprise

Contact us

Collect customer information your way

End-user flows

Choose what user information to collect and verify

2
(gov't ID and gov't ID + selfie)
Unlimited
(custom templates available)
Unlimited
(custom templates available)

Configurable Theme

Edit the visual interface to match your brand — no code needed

1
Multiple
Multiple

Full integration suite

Integrate on any device with a no-code flow, drop-in widget, or mobile SDK

Yes
Yes
Yes

Request new localized languages

Request new language support for your customer base beyond the 20 supported languages

No
Yes
Yes

Verify identities in seconds

Verification types

Determines the type of information required from an individual

Includes 500 gov't IDs (with Selfie optional)/month
Unlimited
Unlimited

Government ID

Verify via government IDs such as driver's license, national ID, passport

Yes
Yes
Yes

Selfie

Verify via a selfie video in real time. Often used to compare against the image on a government ID

Yes
Yes
Yes

Document

Collect documents such as utility bills, bank statements, or proof of address

No
Yes
Yes

Database

Verify personal info such as name, address, or birthdate against authoritative databases

No
Yes
Yes

DMV verification (AAMVA)

Validate information on US driver’s licenses and IDs against DMV records

No
Yes
Yes

SSN verification (eCBSV)

Compare names, SSNs, and addresses against Social Security Administration records

No
Yes
Yes

Phone Carrier verification

Verify the authenticity of inputted phone numbers against global telecommunications carrier databases

No
Yes
Yes

Phone number verification

Confirm valid phone numbers through a 4 digit code

No
Yes
Yes

Configurable verification checks

Configure the ideal combination of criteria used to determine verification success or failure

Yes
Yes
Yes

Customize number of verification attempts

Number of times an individual can attempt the process

Yes
Yes
Yes

ID type restrictions

Limit accepted ID types

No
Yes
Yes

Country restrictions

Limit accepted IDs to specific countries

No
Yes
Yes

Request new international ID layouts

Request additional layouts as your business expands beyond the 200+ supported countries and territories

No
Yes
Yes

Enrich identity profiles with supplemental information

Watchlist and Sanctions

Check across global lists of known actors

No
Yes
Yes

Adverse media

Track unfavorable mentions across media outlets

No
Yes
Yes

Email risk

Confirm authenticity and surface risk flags based on email address

No
Yes
Yes

Phone risk

Confirm authenticity and surface risk flags based on phone number

No
Yes
Yes

Social media

Surface social media profiles

No
Yes
Yes

Address lookup

Check address type, delivery point validation, and more

No
Yes
Yes

Manage and reverify from one view

Accounts

Reverify and manage all interactions with an individual

No
Yes
Yes

Multi-organization partitioning

Create custom instance hierarchies to manage multiple organizations within the Persona dashboard

No
No
Yes

Streamline operations

Fraud signals

Collect and evaluate passive fraud signals

Yes
Yes
Yes

Workflows

Automate and simplify decision workstreams

No
Yes
Yes

Lists

Flag individuals by predefined characteristics

No
Yes
Yes

Cases

Create, manage, and resolve tasks for internal teams

No
Yes
Yes

Dashboard insights

View trends and surface actionable insights

No
Yes
Yes

Data and security

Secured data storage

Store sensitive data with Persona (HTTPS, TLS 1.2., and AES-256 Encryption)

Yes
Yes
Yes

SOC2 Type 2, Privacy Shield, and GDPR/CCPA certifications

Persona implements bank-grade security programs and we do not sell or share your data

Yes
Yes
Yes

Custom redaction and retention policies

Fully own your customer data by defining automated redaction and retention policies

No
Yes
Yes

SAML and SSO support

Security Assertion Markup Language and Single Sign-on support

No
Yes
Yes

Custom user roles and permissions

Create and customize new user roles with different access levels

No
Yes
Yes

Customer support

General onboarding and account support

Submit questions or issues via email or the dashboard

Yes
Yes
Yes

Dedicated customer success manager

Designated support team of platform and technical experts who know your business, platform, and objectives

No
Yes
Yes

Integration and onboarding support

Personalized support from integration experts to help get you up and running within a day

No
Yes
Yes

Custom development

Work with our in-house development team to build fully custom solutions

No
No
Yes

Integration built for developers

Webhooks

Create integrations and update in real time

Yes
Yes
Yes

Events

Access multiple events throughout the verification process so your organization can act and consume data in real time

Yes
Yes
Yes

Custom integrations

Work with our in-house development team to build fully custom integrations with third-party and internal systems

No
No
Yes

Frequently asked questions

Can we perform a bulk data test of test IDs?

Yes, Persona can work with your team to evaluate the efficacy of our product. Please reach out to discuss data test planning.

Are there any additional costs or fees with the free starter plan?

The plan comes with no additional charges. The only time we charge is if you go over the allocated verification limit, in which case you will only be charged for the additional verifications used.

Will I be charged if a customer starts verification but drops off?

Some competitors charge per use and this is mainly because they have fixed costs from overseas manual reviewers. We believe that not only is this a glaring privacy concern, but this is unbelievably unfair for customers (why should you have to pay for services that have no outcome?). Our contracts are pay per successful verifications to make sure our incentives are aligned. This means that if a user drops off due to user error (blurry images, low-quality camera) you will not be charged and you have the added benefit that there were no actual humans involved to introduce insider fraud.

Ready to get started?

Get in touch or start exploring Persona today.