Find a plan that fits, starting at $0

Simple pricing structure with no upfront commitment or implementation costs. Flexibility built for organizations of any industry, any use case, any size.

Starter

Launch and build your business

What you get:

  • 500 free monthly government ID and selfie verifications
  • Dashboard to view and manage your verifications
  • Full integration suite, including a no-code hosted flow
  • Hosting on secure SOC 2 Type 2 infrastructure

Growth

Pay only for successful verifications

All of starter, plus:

  • Additional verification types
  • Access to Watchlist, Sanctions, Adverse Media reports, and more
  • Dashboard analytics to surface actionable insights
  • Advanced automation to streamline fraud and compliance operations

Premier

Tailored solutions for your teams

All of Growth, plus:

  • Full suite of verifications
  • Unlimited custom end-user flows
  • Premium customer support to help you build the right solutions
  • Early access to new features

Trusted by startups and the world’s largest companies

Square
Postmates
Brex
Fal Llama
Outdoorsy
Sonder
Alto
Branch
Hipcamp
Neighbor
Petal
Rippling

Plan comparison

Collect customer information your way

End-user flows

Define information collected from the user for identity verifications

1
Up to 5 flows
(from template library)
Unlimited
(custom templates available)

Configurable Theme

Edit the visual, no-code, interface to match your brand experience

1
1
Multiple

Full integration suite

Integrate on any device with a no-code flow, drop-in widget, or mobile SDK

Yes
Yes
Yes

New localized languages

New language support for your customer base

No
No
Yes

Verify identities in seconds

Verification types

Determines the type of information required from an individual

Includes 500/month government ID and selfie
Any from template library
Unlimited

Government ID

Verify via government IDs such as driver license, national ID, passport

Yes
Yes
Yes

Selfie

Verify via a selfie video in real-time. Often used to compare against the image on a government ID

Yes
Yes
Yes

Document

Collect documents such as utility bills, bank statements, or proof of address

No
Yes
Yes

Database

Verify personal info such as name, address, birthdate against authoritative databases

No
Yes
Yes

Phone 2-factor authentication

Confirm valid phone number through a 4 digit code

No
Yes
Yes

Reverse phone lookup

Confirm valid phone numbers through a confirmation PIN code and checks against authoritative databases

No
No
Yes

Configurable verification checks

Configure the ideal combination of criteria used to determine verification success or failure

No
Yes
Yes

Customize number of verification attempts

Number of times an individual can attempt the process

No
Yes
Yes

Country restrictions

Limit accepted IDs to specific countries

No
Yes
Yes

ID type restrictions

Limit accepted ID types

No
Yes
Yes

New international ID layouts

Help adding additional layouts as your business expands internationally (beyond the supported 192+ countries)

No
No
Yes

Enrich identity profiles with supplemental information

Watchlist and Sanctions

Check across global list of known actors

No
Yes
Yes

Adverse media

Track unfavorable mentions across media outlets

No
Yes
Yes

Email risk

Confirm authenticity and surface risk flags based on email address

No
Yes
Yes

Phone risk

Confirm authenticity and surface risk flags based on phone number

No
Yes
Yes

Manage and re-verify from one view

Accounts

Re-verify and manage all interactions with an individual

No
Yes
Yes

Streamline operations

Fraud signals

Collect and evaluate passive fraud signals

Yes
Yes
Yes

Workflows

Automate and simplify decision workstreams

No
Yes
Yes

Lists

Flag individuals by predefined characteristics

No
Yes
Yes

Cases

Create, manage, and resolve tasks for internal teams

No
Yes
Yes

Dashboard insights

View trends and surface actionable insights

No
Yes
Yes

Data and Security

Secured data storage

Store sensitive data with Persona (HTTPS, TLS 1.2., and AES-256 Encryption)

Yes
Yes
Yes

Certifications (SOC2 Type 2, Privacy Shield, GDPR/CCPA)

Persona implements bank-grade security programs and we do not sell or share your data

Yes
Yes
Yes

Redaction and Retention Policy

Fully own your customer data by defining automated redaction and retention policies

No
No
Yes

SAML and SSO support

Security Assertion Markup Language and Single sign-on support

No
No
Yes

Custom user roles and permissions

Create and customize new user roles with different access levels

No
No
Yes

Customer support

General onboarding and account support

Submit questions or issues via email or the dashboard

Yes
Yes
Yes

Dedicated customer success manager

Designated support team of platform and technical experts who know your business, platform, and objectives

No
No
Yes

Integration and onboarding support

Personalized support from intergration experts to help get you up and running within a day

No
No
Yes

Integration built for developers

Webhooks

Allow your organization to create integrations and updates in real time

Yes
Yes
Yes

Events

Access to multiple events throughout the verification process so that your organization can act and consume data in real-time

Yes
Yes
Yes

Frequently asked questions

Can we perform a bulk data test of test IDs?

Yes, Persona can work with your team to evaluate the efficacy of our product. 
Please reach out to discuss data test planning.

Are there any additional costs or fees with the free starter plan?

The plan comes with no additional charges. The only time we charge is if you go over the allocated verification limit, in which case you will only be charged for the additional verifications used.

Will I be charged if a customer starts verification but drops off?

Some competitors charge per use and this is mainly because they have fixed costs from overseas manual reviewers. We believe that not only is this a glaring privacy concern, but this is unbelievably unfair for customers (why should you have to pay for services that have no outcome?).

Our contracts are pay per successful verifications to make sure our incentives are aligned. This means that if a user drops off due to user error (blurry images, low-quality camera) you will not be charged and you have the added benefit that there were no actual humans involved to introduce insider fraud.

Ready to get started?

Get in touch or start exploring Persona today.