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Marketplaces

Balance conversion and risk for every side of your marketplace. Build trust and protect your marketplace with identity verification that’s tough on fraudsters but easy on your users, sellers, and couriers.
Grow your platform

Build an easy identity experience for good users while automatically surfacing more verifications for riskier users.

Catch more fraud

Surface connections between user accounts and transactions, such as shared device signals, to uncover fraud rings.

Scale quickly

Easily create and update verification flows for different geographies, regulations, or user populations.

Marketplaces

Trusted by startups & the world’s largest companies

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Grow and protect your marketplace with an adaptable identity platform

Say “yes” to more users with global verifications and screenings

Verify more individuals and businesses with verification flows that dynamically adjust friction based on users’ risk signals.

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Protect your platform from bad actors

Trigger safety mechanisms like reverifications and list screenings at any point of the customer life cycle. Collect and compare user data over time to prevent account takeovers and minimize account sharing. 

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Consolidate and automate all your identity processes

Build and launch faster with a comprehensive platform and custom automation rules. Adapt to new compliance requirements by adding new workflows seamlessly.

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Use cases

Verify any type of user at any touchpoint

Guest and client onboarding
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Promote trust and safety by adding a lightweight verification process for clients in your marketplace.

Courier onboarding
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Verify and run background checks for couriers in an unified flow to expedite onboarding.

Merchant onboarding
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Welcome merchants of all sizes into your platform while flagging potentially risky merchants or fraud networks.

Before an age-gated purchase
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Add seamless age verification before alcohol or cannabis purchases to help meet legal requirements.

During claims investigations
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Verify identities before issuing refunds and flag if claims are coming from a risky user.

Before a high-risk account change
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Protect couriers or merchants with reverification at sensitive points in the life cycle. 

Everything you need to grow your marketplace
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Government ID verification

Collect and verify your choice of government-issued IDs to identify users across 200+ countries and territories.

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Background checks

Integrate criminal background and motor vehicle record (MVR) checks for US-based individuals directly into your verification workflow.

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Regional database verifications

Verify collected and extracted PII against authoritative databases and issuing sources across 40+ countries.

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Risk signals

Automatically collect risk signals like VPN and device fingerprint and use them as inputs to adjust friction.

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Duplicate account detection

Proactively block users whose devices are linked with other accounts.

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Global business registry verification

Verify the business name, registry number, and address against the registries of 100+ countries and configure matching logic to onboard more businesses.

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Document collection

Collect and extract insights from common documents, including articles of incorporation. 

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NFC verification

Verify passports and IDs globally via NFC chip and increase conversion with intuitive, country-specific guidance.  

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VAT verification

Verify the VAT number of any EU country, and avoid downtime with automated retry logic. 

How Persona can help you

Adapt to new compliance requirements, grow your business, and fight fraud with identity solutions configured for your marketplace.

Know Your Seller

Verify sellers with minimal friction to support compliance requirements before issuing tax documents.

INFORM Act compliance

Adapt to changing e-commerce requirements around seller verification.

DAC7 compliance

Adapt to compliance requirements as an online platform doing business in the EU.

DSA compliance

Verify sellers and traders to align with Digital Services Act (DSA) requirements.

IRS 1099 verification

Verify taxation information for sellers before issuing a W-9.

Right to work

Establish an applicant’s right to work with identity verification.

“Dynamic Flow allows us to get more granular with specific use cases and give enough direction to help good actors get through the verification process successfully without telling bad actors why they failed or opening us up to a bunch of potential fraud by loosening friction.”

Senior manager, fraud and identity at leading grocery delivery platform
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Top grocery technology platform quickly onboarded and reverified shoppers to foster trust and safety on its platform with Persona