Digital health

Headache-free patient verification. Give patients seamless onboarding experiences while orchestrating HIPAA-compliant identity verification.

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Reduce patient drop-off

Minimize patient frustration during the intake process with user-friendly verification flows and customizable in-app guidance.

Stay HIPAA compliant

Protect sensitive data by setting redaction and access policies, and adhere to local requirements with region-specific flows. Persona also offers a BAA upon request.

Streamline operations

Consolidate identity data, screen documents, send emails, and update your admin tool directly from Persona.

Trusted by startups & the world’s largest companies

Collect, verify, and make decisions — all in one place

Collect patients’ information

Choose what information to collect, from government IDs to health insurance cards, and dynamically adjust friction based on user risk.

Verify patients’ identities

Authenticate patients’ identities and confirm insurance cards to ensure they have the necessary coverage.

Automatically approve or deny

Configure rules to automatically approve or decline patients so they get a decision right away.

Use cases

Verify patients at any point of their user journeys

Prior to accessing sensitive records

Ensure patients are who they say they are before releasing HIPAA-protected data.

Ahead of an appointment

Confirm that the patient on file matches the patient being treated.

Before sending a prescription

Verify that the patient is the intended recipient of the prescription.

Everything you need to protect your platform and keep patients happy

“As we deal with sensitive health records, we needed a certified identity solution that would help us verify patients quickly, accurately, and safely. Not only did Persona meet all of these expectations, but their NIST IAL certification will also play a key role in our ability to help patients get more out of their health records.”

Deven McGraw

Lead for data stewardship and data sharing at Citizen Health