What’s new at Persona

Customers see your brand, not ours. Add as many custom domains and sender addresses as you need and then use them for emails sent from Cases, Workflows, and Inquiries.

Receive opt-in email or Dashboard alerts when webhooks reach your failure thresholds, so you can investigate delivery problems without monitoring status manually.

Customers and prospects can find Persona’s security information and compliance documentation themselves at trust.withpersona.com.

Verify eligible Android users remotely with government-issued mobile driver's licenses from Samsung Wallet and Google Wallet, without building separate wallet integrations.

Vision Mode passes the document image or file directly to the AI model, allowing it to consider the document’s visual layout as well as its text. It can help improve accuracy for non-English documents or those with complex layouts.

Users now have access to a centralized notification hub, available from anywhere in the dashboard, with views and filters to quickly find unread, archived, critical, and urgent notifications.

Choose Conversion or Assurance presets to prioritize pass rate or match confidence, and receive automatic configuration improvements without maintaining country-specific rules.

Handle supplemental document risk with more nuance. Specify custom risk definitions for dedicated checks, including AI generation, visual tampering, PDF tampering, low-effort fabrication, and suspicious content. Summarize their outputs with the Fraud Risk Assessment check, and customize the settings for each document verification template you use.

Run persona cmd search with plain words to find the right CLI command offline, with no login required. Add --json for machine-readable results, or use --help --json for structured help that scripts and AI agents can read.

Give users clearer Government ID selection and better-fitting selfie previews on iPhone Duo with Persona’s native iOS Inquiry SDK v3.10.0.

Address inputs return a field order for each country, so users enter addresses in the sequence that matches local conventions.