False positive

In the context of identity verification, a false positive refers to a situation in which an individual passes the identity check even though they’re not who they say they are. In other words, letting a bad actor through.

Frequently asked questions

What does a false positive mean for identity verification?

A false positive occurs when customers or transactions that pose a potential risk are improperly classified as safe. This can enable the bad actor to wreak havoc, erode trust in your business, and also result in regulatory and legal challenges.

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