Seamless patient verification without the headache
Expedite onboarding, decrease patient frustration, safeguard PII, and orchestrate HIPAA-compliant identity verification for your healthcare platform. BAA offered upon request.
Trusted by leading digital healthcare companies
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Verify patients quickly and securely
Provide your patients with the same quality of care whether in-person or online, starting at onboarding.
Reduce patient drop-off
Automate onboarding to quickly and securely verify patients online, as part of your intake process. Prevent patient frustration with user-friendly flows and customizable in-app guidance.
Protect patient PII
Stay HIPAA compliant and collect only the patient data you need by setting redaction and access policies. To protect your sensitive data, Persona offers a BAA upon request.
Adhere to statewide or regional requirements
Tailor your collection flow by region. Choose what information to collect, which documents to accept, and which region-specific guidelines to include.
Automate administrative tasks
Streamline patient enrollment operations by consolidating identity data, screening documents, sending emails, and updating your admin tool directly from Persona.
Verify patients at any point in their user journey.
Trigger patient verification during vital moments, such as prior to accessing sensitive records, ahead of an appointment, or before sending a prescription.
How Persona verifies patients
Collect
Make it easier for patients to get verified. Seamlessly collect patient data and health insurance information at any point in their user life cycle. Configure the exact PII to collect and dynamically adjust friction for flows.
Verify
Authenticate patient identities with any verification method (e.g. government ID, database). Confirm health documents like insurance cards to ensure patients have the coverage they need.
Automate
Expedite onboarding to patient portals by automatically approving or declining a patient based on configured rules. Create custom workflows to automate manual tasks.
Designed with compliance in mind
Persona is committed to protecting your patients’ privacy, which is why we offer BAAs. Get in touch with our team to learn more.
Before Persona, we would capture the user’s ID and selfie and upload both of them to our EHR system, where we’d manually verify it. Persona has unlocked the ability for verification without human intervention every time. This creates a seamless experience for the user and reduces manual processes for our team.
Didi McDonald
Director of Product Management at K Health
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