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Compliance as a Service (CaaS)

Compliance as a Service (CaaS) is a business model in which one business hires another business to design, implement, consult on, and/or manage their compliance needs. It often involves purchasing licenses for compliance-focused software and tools. The CaaS business model makes it possible for a business to become and remain compliant with the regulations affecting them without needing to build and oversee their own in-house compliance solutions.

Frequently asked questions

CaaS can be leveraged in any industry that is heavily regulated. Examples include:

  • Financial services

  • Insurance

  • Healthcare

  • E-commerce and retail

Likewise, businesses that collect and store customer data, and are subject to data privacy regulations, often leverage CaaS solutions to meet the obligations of these laws. As social media becomes increasingly regulated with laws like the Online Safety Act in the UK, CaaS is likely to become more relevant.

While the solutions offered by CaaS providers can vary substantially, they often include products or tools that can be used for: