Optimizing patient verification: How to deliver headache-free virtual care

Patient verification plays a vital role in maintaining compliance and building trust. However, it’s not just a procedural checkbox — it’s also a strategic lever you can use to improve your bottom line.

In this guide, you’ll find:

  • Helpful considerations as you think through patient verification methods and user flows
  • In-depth research about what patients expect during the verification process
  • Best practices for building a verification experience that meets patient expectations and maintains compliance